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Delivery

We deliver direct to most Melbourne suburbs and to greater Melbourne areas dependent on the availability of couriers.  You are always notified of the delivery cost when your purchase is finalised.

Orders outside of our practical delivery region are fulfilled by approved florists.  In 17 years of trading we have built a good relationship with florists around Australia.  Unfortunately, we can't guarantee a "Flowerflower" arrangement for these orders but we will try to source the best on offer.

Non-Delivery

On occasion, delivery of your flowers may be unsuccessful if the recipient is not at the delivery destination.

We try to reduce the risk of this occurring by asking you the recipient's telephone number and also whether the flowers can be left safely if they are not there.

We always make every effort to leave the flowers but sometimes this is not possible.  In this event there may be additional charges for re-delivery.  We will make every attempt to talk directly to you or the recipient at the time of delivery.

Limited Liquor Licence

Flowerflower holds a limited liquor licence (No. 3620896) which allows the supply of liquor with a flower order.  The liquor must not be delivered to or left with any person under the age of 18. Further information can be found at Consumer Affairs Victoria, www.consumer.vic.gov.au (Liquor Control Reform Act 1998).

Security

Our order form uses SSL technology to make the transmission of your order to us more secure.

Our order form also uses cookies and Javascript.  A cookie is a small file created on your computer that allows the form to remember you name and contact details.  Javascript is a computer language used in many websites that allows web pages to behave dynamically to enhance the user experience.  Your browser program should have cookie creation and Javascript enabled.

Privacy

Any information you submit to us will only be used to ensure the successful creation and delivery of your order.

We do not sell or trade personal information to any other organisation.